Jira integration

An Annot8 workspace admin can connect one Jira Cloud site with Atlassian authorization. Annot8 creates issues in the project you choose when new feedback arrives. You can also create an issue from a selected thread.

Connect JiraCopy Anchor Link

1. Open Dashboard → Integrations → Jira and select Connect.
2. Authorize Annot8 in Atlassian and choose the Jira Cloud site.
3. Select that site in Annot8 and enter the project key, such as PROJ.
4. Save the connection and use Test connection. The test checks issue creation access and the available issue types without creating a test issue.

The authorizing account needs permission to browse the project and create issues. Atlassian grants site-limited read:jira-work and write:jira-work scopes. The write scope also permits editing and deleting issues at the API level, although Annot8 only uses it to create issues. Vercel Connect holds the OAuth credentials and refreshes them as needed; Annot8 does not ask for a personal Jira API token.

How issues are createdCopy Anchor Link

Annot8 uses the project's Task issue type when available. Otherwise it picks an available non-subtask issue type. Issues created automatically include the feedback text, author, and a link to the page. Issues created from a selected thread include its project, page, and thread context. A project's integration settings can route that project to a different Jira project key on the same authorized site.

Jira status changes do not sync back into Annot8. Self-hosted Jira Server is not supported.