Annot8 product changelog

Read Annot8 product updates for the website feedback widget, bug reporting, live chat, analytics, integrations, and feedback workflows.

October 2026 — Launch

New

Analytics: a new dashboard, with tighter privacy defaults. Collection needs analytics enabled on the project and consent from your page
Feedback portal: visitors can follow posts and opt in to email updates, a public changelog, portal settings, and duplicate suggestions while someone writes a post
Forms: start from a template, run NPS surveys, and read results in the dashboard
Live chat: internal notes, saved replies, snooze, and email follow-ups for visitors who tick Email me replies if I leave this page
Inbox: keyboard shortcuts, bulk actions, and quick filters
Automations: a new rule builder
Agent: run details for every Agent Fix

Improved

Guided connections for Slack, Linear, Jira, and GitHub: authorize, then pick a channel, team, site, or repository. No keys to paste
Clearer workspace and project settings
Visitor-facing AI is fail-closed. Live chat AI replies and transcription of visitor media run only when the project's audience is confirmed as business users aged 18+ and the deployment enables visitor AI. AI your team uses in the dashboard is unaffected

New

Redesigned widget with Home, Messages, and Feedback tabs
Live chat (Pro): visitors message your team from the widget, with typing indicators, read receipts, ratings, and AI-drafted replies for your team. AI auto-replies to visitors run only when the project's audience is confirmed as business users aged 18+ and visitor AI is enabled on the deployment
Appearance settings — brand colour, corner, and launcher label, configured in the dashboard with no redeploy

Improved

Light, dark, and auto themes following the visitor's OS preference
Hardened iframe isolation: host CSS can't break the widget, and the widget never touches your styles
Faster SPA navigation detection, with no per-mutation cost on busy pages

New

Agent-side live chat inbox with assignment, resolution, and conversation ratings
Automations: route threads by environment, priority, type, or page, and notify Slack or email
Integrations for Linear, Jira, GitHub, Slack, and outbound webhooks

New

AI summaries, sentiment, and suggested assignment on incoming threads
Analytics (Pro): visitors, page views, devices, custom events, and conversions

Improved

Console errors, network failures, and performance metrics captured with every annotation

New

Pin-anywhere annotation widget with screenshots, screen recording, and element inspection
Projects, environments with hostname allowlists, public feedback links, and team workspaces
Per-seat Pro plan with a free tier

The canonical, always-current list is at annot8.app/changelog.

Something here not matching what you see in the product? Tell us at support@annot8.app.