Send new feedback to a shared inbox — the one integration available on every plan.
Available on every plan, including Free.
Connect
Integrations in the sidebar → Email → enter the address → Connect, then Test.
Then enable it per project under Project → Integrations.
What gets sent
Every new thread on an enabled project sends an email containing the project name, the author, the comment, and a link straight to the page it was left on.
Mail comes from notifications@annot8.app and replies route to
support@annot8.app.
This is not the same as your own notifications
Two different things, easy to confuse:
| Email integration | Personal notifications | |
|---|---|---|
| Set by | An admin, for the workspace | Each person, for themselves |
| Goes to | One shared address | Your own inbox |
| Covers | New feedback | Feedback, replies, mentions, assignments, status changes, digests |
| Configurable per event | No | Yes |
Use the integration for a shared inbox — product@, a helpdesk address, a
mailing list. Use personal notifications for yourself.
Annot8 won't double-send: if the integration address matches a member who is already getting a personal new-feedback email, they get one message, not two.
Multiple recipients
Connect the integration to a distribution list or an alias your mail provider fans out. That's more manageable than several integrations, and it means adding someone doesn't need an Annot8 admin.
Not arriving?
- Check spam, then allow-list
annot8.app. - Check the integration's last-delivery status for the error.
- Confirm the integration is toggled on for the project.
- Corporate mail filters silently drop mail from unfamiliar senders more often than people expect — ask IT to allow-list the sending domain before assuming the integration is broken.
Too much mail?
Switch the shared inbox off and use a Slack or Teams channel, or drive email from an automation so only threads matching conditions get sent.