# Plans & pricing

Compare Annot8 Free, Pro, Business, and Enterprise plans, per-seat billing, project limits, feedback limits, and feature access.

Source: https://docs.annot8.app/docs/billing/plans



Annot8 is priced per seat, billed to the workspace. People who only *leave*
feedback never consume a seat.

## Plans [#plans]

|                  | Free                           | Pro                           | Business                              | Enterprise                              |
| ---------------- | ------------------------------ | ----------------------------- | ------------------------------------- | --------------------------------------- |
| Per seat / month | $0                             | $10                           | $20                                   | Custom                                  |
| Billed yearly    | $0                             | $8                            | $16                                   | Custom                                  |
| For              | Indie makers and side projects | Product teams shipping weekly | Scaling teams needing SSO and control | Regulated orgs with custom requirements |

Yearly billing is roughly 20% off. Enterprise is
[contact sales](mailto:sales@annot8.app).

## Limits [#limits]

|                          | Free    | Pro          | Business     | Enterprise |
| ------------------------ | ------- | ------------ | ------------ | ---------- |
| Projects                 | 2       | Unlimited    | Unlimited    | Unlimited  |
| Team seats               | 3       | As purchased | As purchased | No minimum |
| Guest reviewers          | 3       | Unlimited    | Unlimited    | Unlimited  |
| Feedback threads / month | 50      | Unlimited    | Unlimited    | Unlimited  |
| History (retention)      | 14 days | 90 days      | Unlimited    | Unlimited  |
| Environments per project | 2       | Unlimited    | Unlimited    | Unlimited  |
| AI triage / month        | —       | 500          | Unlimited    | Unlimited  |
| File storage             | 1 GB    | 50 GB        | 200 GB       | Unlimited  |

## Features [#features]

|                                         | Free | Pro | Business | Enterprise |
| --------------------------------------- | ---- | --- | -------- | ---------- |
| Visual annotation widget                | Yes  | Yes | Yes      | Yes        |
| Public links and guest feedback         | Yes  | Yes | Yes      | Yes        |
| Email notifications                     | Yes  | Yes | Yes      | Yes        |
| Automations                             | Yes  | Yes | Yes      | Yes        |
| Screen recording                        | —    | Yes | Yes      | Yes        |
| Integrations (Slack, Linear, GitHub, …) | —    | Yes | Yes      | Yes        |
| Feedback forms, questionnaires, portal  | —    | Yes | Yes      | Yes        |
| Live chat                               | —    | Yes | Yes      | Yes        |
| Analytics                               | —    | Yes | Yes      | Yes        |
| AI triage and assistance                | —    | Yes | Yes      | Yes        |
| Custom widget branding                  | —    | Yes | Yes      | Yes        |
| Priority support                        | —    | Yes | Yes      | Yes        |
| SAML / OIDC SSO                         | —    | —   | Yes      | Yes        |
| Custom contract and DPA                 | —    | —   | —        | Yes        |

## What the limits actually do [#what-the-limits-actually-do]

**Retention is visibility, not deletion.** Threads older than your window stop
appearing in the inbox — the inbox tells you how many are hidden. Upgrading
brings them back.

**Hitting the monthly thread cap doesn't break anything.** Existing threads stay
readable. New threads pause until the next calendar month or until you upgrade.

**Guest reviewers are counted as distinct people, per workspace.** On the Free
plan, the fourth distinct guest gets a clear message in the widget rather than a
silent failure. Every paid plan makes them unlimited.

**AI triage is metered per workspace per calendar month.** Hitting the cap
disables AI actions until the month rolls over; everything else keeps working.

## Upgrading [#upgrading]

**Billing → Upgrade**, choose the plan and the number of seats, and complete
checkout. Payment is handled by [Polar](https://polar.sh), our merchant of
record.

Upgrades apply immediately with prorated billing. Downgrades take effect at the
end of the current billing period.

## Managing your subscription [#managing-your-subscription]

**Billing** shows your plan, seat usage, current usage against every limit, and
a link to the hosted customer portal, where you can update your payment method,
change your billing details, and download invoices.

## Cancelling [#cancelling]

Cancel from the customer portal. Access continues to the end of the period
you've paid for; after that the workspace reverts to Free, with Free's limits.

Nothing is deleted on downgrade. Projects beyond the Free limit and threads
outside the retention window become invisible rather than destroyed, and they
come back if you upgrade again.

## Enterprise [#enterprise]

For a custom contract, a DPA, volume pricing, dedicated onboarding, or a
security review, email [sales@annot8.app](mailto:sales@annot8.app).